Guests search for hotels, compare rooms, pay, and track orders in one place. Checkout shows how coupons and points affect the total.
How a booking moves through the platform
1
Onboard and list hotels
Partners submit hotel details. The platform reviews applications and sets commercial terms. Hotels add rooms, prices, and availability before listing.
2
Find and book a room
Guests search by location and dates and can apply coupons and points. WeChat Pay confirms the booking immediately and triggers a hotel notification.
3
Check in and check out
Hotel staff record arrivals and departures. At checkout, they can return rooms to available inventory and track that decision in the order log.
4
Reconcile and settle
The platform groups eligible orders by each hotel’s settlement cycle. Finance records proof of payment after making offline transfers to hotels and partners.
Three management dashboards
Concept designs with illustrative business figures
Hotel teams update daily room availability and rates, manage arrivals and departures, and review property performance and settlements.
Key design decisions for phase one
Coordinate payments and inventory
Pending orders temporarily hold rooms. The hold expires if payment does not arrive. Successful payments confirm bookings immediately and prevent the same inventory from being sold twice.
Keep a traceable settlement history
Each order records the commission, partner assignment, and promotion rules in effect at booking. Refunds after settlement appear as adjustments on a later statement.
Share services and scope access
The native WeChat Mini Program and three dashboards share an ASP.NET Core API and SQL Server. Platform teams have role-based access, while hotels and partners only see data within their remit.
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